Global fulfillment service provider for the e-commerce industry!

We provide customized fulfillment solutions for international businesses and webshops. Grow your business while we pick, pack and deliver for you. Have a reliable global partner for your order fulfillment!

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E-COMMERCE ORDER FULFILLMENT – THE EASY WAY

Fast and accurate order fulfillment services are crucial to your eCommerce company’s success. Outsourcing order fulfillment helps you reduce shipping costs, automate your fulfillment, and expand into new markets. At Swiss Mail Solutions, we understand that every business has different needs. We provide the flexibility to handle the rapid growth and high seasonality that are critical in the eCommerce industry.
We use a unique combination of competency, flexibility, experience, and technology programs to design fulfillment programs around our customers’ needs. Our experienced team constantly analyzes the best-practice packaging methods for parcels and products. Swiss mail solutions provide individualized packaging solutions and brand packaging if you want to highlight your brand. Also, we advise you on volume shipping best practices, enabling you to choose the most appropriate carriers to suit your product range or business model.
HOW IT WORKS
Integration

Our software EasyCommerce can be integrated with your customized webshop, most eCommerce sales channels, or marketplaces, such as Amazon. A minimum level of skill is required, but EasyCommerce comes with full IT support. Our highly professional support team will help you monitor every step of the value chain. We provide a one-stop solution to manage all your orders and inventory.

Fulfillment centers

Our modern warehouses in Austria, Slovakia, Hong Kong, and Serbia provide a secure environment to safely store your products. Integrated and automated warehouse systems enable us to provide state-of-the-art pick and pack service. We will professionally take over the entire process chain from the incoming goods inspection to the parcel dispatch. With modern technologies, continuously trained staff, and reliable partners, we ensure that your goods arrive quickly and in perfect condition.

Pick and pack

Customized approach to meet all your needs. Our boxes are customized, so your goods leave no void, cutting costs for you. No more “one size fits all.” Our range extends from exquisite folding boxes, corrugated cardboard packs, and plastic packaging to sophisticated composite packaging solutions. Packaging your goods is possible with all products and packing materials. We work with our clients to source and test the appropriate box and tape for their products.

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Worldwide shipping

Whether you’re shipping domestically or internationally, we can help you get discounted shipping rates. Send parcels, pallets, and more using a multitude of delivery options. Tell us where you want your goods shipped, and we’ll take care of all the paperwork. Your customers will be able to track their parcel in real-time. and find out when it will be delivered

Order tracking

With our software EasyCommerce, you can track and trace your shipments in real-time. Each step of the process is comprehensible, and you are always informed about the current status of your packages. EasyCommerce will keep you fully informed about orders. Information on your webshop will always be up-to-date.

Return management

We turn your online store’s returns and non-delivered parcels into a positive experience for you and your customer. This service also includes assessing these goods for possible processing or disposal. The product is promptly returned to its regular place in the warehouse, where it remains until another customer orders it. It will be quickly placed back in the warehouse, repackaged, and relabeled.

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WHY CHOOSE US?
OUR PARTNERS
GET DISCOUNTED SHIPPING RATES

Whether you’re shipping domestically or internationally, we can help you get discounted shipping rates. Send parcels, pallets, and more using a multichannel delivery option.

Your customers will be able to track their parcel in real-time and to find out when it will be delivered. In case of damage to any of your goods, don’t worry. We will take care of returns.

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