Who are we?
GLOBAL FULFILLMENT PARTNER
Vital link to EU and Non-EU countries
Since 2013 swiss mail solutions (SMS) has been dedicated to keep highest professional standard in logistics. With facilities in Austria, Serbia and Hong Kong, and modern warehouses in Belgrade and Bratislava, we established a vital link to both EU and Non-EU countries.
Alongside order fulfillment services, we offer distribution services, warehousing, LVCR solutions, worldwide Import/Export, IT Support, Pick & Pack, and Printing & Lettershop. Our policy include full transparency, perfect returns handling and customized cross-border solutions.
Whether providing basic fulfilment and pick and pack services, or full logistics and supply chain solutions, we are consistently and proactively seeking ways to improve our customers' processes, whether simply by reducing our customers' costs or introducing new efficiencies.
OUR BUSINESS MODEL
Why choose us?
When goods are imported into a European Union country from a non-EU territory, goods may be subject to customs duty, excise duty and value-added tax. We provide our clients administrative relief, known as Low Value Consignment Relief, or LVCR. It is an optional VAT relief designed to speed up the transit of low value goods through the mail, which might otherwise be delayed by customs, and also reduce the cost of tax collection where it might not be practicable.
Our software EasyCommerce allows you to securely manage online business, anywhere and anytime. Have reliable, real time information about your stock and orders, to prevent accidents caused by human errors. We provide order fulfillment solution that removes the complexity of managing operations and allows you to focus on growing your business.
Our fulfillment services include full IT support. Our highly professional support team will help you monitor every step of the value chain.
OUR VALUE CHAIN
OUR TEAM
sms Austria
Georg Weidinger
Anika Schwarcz
Alexandra Platzer
Yevhen Maksymenko
sms Serbia
Milos Pavlovic
Zorana Erakovic
Aleksandra Carevic
Vladimir Dragoljevic
Jelena Radmanovic
Konstantin Ristic
Ivana Babic
Dragana Djorovic
Aleksandra Zbiljic
Dimitrije Nanusevski
Aleksandar Potkonjak
Marko Stojadinovic
Nenad Djokic
sms Hong Kong
Regen Tse
Bella Chung
sms China
Andy Yu
OUR NEWS
Main changes for Vat in July 2021
Main changes for Vat in July 2021 This year is one of the changes in regards to VAT and e-Commerce in Europe. The UK officially left the EU in January, and many companies still feel the impact of all the changes that followed Brexit. Simultaneously,…
Ecommerce fulfillment in the New Normality
The pandemic is rapidly changing our behavior towards network channels, so changes are likely to persist after a pandemic. While many companies are challenged to survive within the short term, the crisis also presents an opportunity. Bold companies that invest ambitiously and timely in their…
MEET US IN SHENZHEN AT CILF 2019
We are proud to announce that we will be present at the Shenzhen Convention & Exhibition Center as an exhibitor on the 14th China International Logistics and Transportation Fair-CILF 2019. With 1865 exhibitors from over 53 countries and 138700 visits from more than 81 states,…
Join us at the World Mail & Express Asia Conference 2019
We’re delighted to announce that swiss mail solutions will be supporting this year’s World Mail & Express (WMX) Asia Conference in Hong Kong in September. This year’s conference promises another stellar line up of leading industry players from all across the global mail and express…
The first sms retail outlet opened in Austria
On November 9th, swiss mail solutions officially reopened the post, parcel and office supplies shop in Sankt Poelten, Austria. After several months of renovations, the 1st sms retail outlet opened its door to the customers, providing wide scope of postal services: postal services as PostPartner…
sms winning lawsuit against Austrian Post
Austrian subsidiary of Swiss fulfillment provider swiss mail solutions winning a lawsuit against Austrian Post about international registered mail items. swiss mail solutions operate several fulfillment warehouses within and outside the European Union. In these warehouses, sms processes the orders of its e-commerce customers and packs and…
sms Time Travel Series: Opening of the Hong Kong Office
sms has grown over the years to spread its presence all over the globe, giving its client’s easy entrance into many markets. Springtime in 2016 it made an expansion East and opened its office in Hong Kong, taking its first steps to entering the arena…
sms Goes East: Participation at The CIEFAIR
swiss mail solutions is proud to announce that it will be participating at the China International Internet and E-Commerce Expo in Shenzhen. Taking place from October 12th until 14th, sms will be present with a booth during the expo, meeting people from various interconnected industries in order…
swiss mail solutions goes to #WMXAsia
Swiss mail solutions (sms) is joining World Mail & Express Asia Conference in Singapore from November 14-16. A highly impactful and influential event that takes place every year where likeminded individuals share their knowledge for the given industry. The theme of the year is concentrated on disruptive…
Post Expo 2016 in Hong Kong
In May this year, swiss mail solutions participated at the Post Expo conference and exhibition which took place in Hong Kong from 24th to 26th. At the conference event, the CEO of sms Switzerland George Weidinger presented the company’s view on the development of the…
swiss mail solutions starts its activities in Asia
As of September 2015 the Swiss based postal company swiss mail solutions starts its sales activities in Asia from its office in Hong Kong. As an independent operator in the cross border postal business sms can provide a wide range of integrated postal services using…
Georg Weidinger accepted into the board of directors of the Chamber of Commerce
At the beginning of 2015 Georg Weidinger, CEO of swiss mail solutions, was officially confirmed as a new member of the board of directors of the renowned Chamber of Commerce Switzerland – Austria – Liechtenstein. He is now among several leading ladies and gentlemen from…
World Mail and Express Conference 2014
At the occasion of this year’s World Mail and Express Conference held in Kuala Lumpur, Malaysia, the CEO of swiss mail solutions, Georg Weidinger, was invited to speak about his view on the developments of the e-commerce business. With special attention to the e-commerce volume…
swiss mail solutions with new customer from UK
We store our customer’s goods in our bonded warehouse in Belgrade where they are packed and made ready for shipment. All orders received till 2 pm are processed the same day to Austria where they are handed over to Austrian Post for European distribution. In…
swiss mail solutions grand opening party
swiss mail solutions’ grand opening party was held on February 20th, 2014 in Herzogenburg near Vienna, Austria. In a pleasant atmosphere on the premises of the subsidiary in Herzogenburg, a large number of guests, clients, and associates gathered to celebrate the opening. At the opening,…
swiss mail solutions Austria connects the European e-Commerce Market
Developing profitability through an international network Effective from January 1st, 2014, Georg Weidinger – the former CEO of Swiss Post International Austria – will be taking over St. Galen’s (Switzerland) based swiss mail solutions GmbH. Founded in 2012, swiss mail solutions is focused on providing…
World Mail & Express Asia Pacific Conference Report
Swiss Mail Solutions was one of the participants at the “World Mail & Express Asia Pacific Conference” 2013, held in beautiful Bali, Indonesia, from November 4th – 6th. The “World Mail & Express Asia Pacific Conference” is dedicated to developing the cross-border mail channels that…
Swiss Mail Solutions started their operation
Dear customers, We are proud to inform you that the new facilities of Swiss Mail Solutions started their operation on October 1st 2013. The warehouse and storage facilities are new, outfitted with the latest equipment and running at full speed – all of our services…
Swiss Mail Solutions Blogging
Thank you for visiting our website. On Swiss Mail Solutions official Blog you will have an opportunity to read interesting news from the industry. We will be also publishing news and updates regarding our service portfolio, so stay updated by signing to our newsletters database….