SMS provides not only transport and distribution services but also customer tailored solutions like Delivered Duty Paid for various product categories. Thus customers of Asian web-shops will not be surprised with additional costs when receiving their orders. Postal operators demand up 15,– US $ fees for collecting VAT and duty amounts. With the DDP-solution sellers in Asia can inform their customers about the exact and transparent price without bad surprises.
This is becoming more and more important since customers are gathering more power with their possibility to rate the service a web-shop offers in the various sales channels.
sms helps keeping your customers happy.
The automatic pre-alert by sms or e-mail for all traceable products and local return addresses in various countries goes without saying.
Apart from the mentioned DDP-solution and manifest clearance for low value goods sms also offers pick & pack solutions from their European bonded and domestic warehouses.
While distribution time from Asia to the customers in Europe can take 10 – 20 days, goods prepared at sms arrive at the recipient 2-4 days following the order.
“We look forward to a very challenging time in Asia. The market is growing and I believe that as an independent postal operator with our expertise we can offer value to our customers. They can concentrate on their core business like product development, production and sales & marketing. WE DO THE REST” says George Weidinger, CEO of swiss mail solutions.
For further information contact firstname.lastname@example.org